Privacy Policy

Intelligent Solar Services, LLC (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and protect your personal information when you visit our website, use our services, or opt into our text messaging service. By accessing our website or using our services, you agree to this Privacy Policy.

Information We Collect

We may collect the following types of information:

a. Personal Information:

• Name, address, phone number, email address, and other contact details you provide when you fill out forms, sign up for services, or contact us.

• Information you provide when opting into our text messaging service.

b. Non-Personal Information:

• Browser type, IP address, pages visited, and other data collected through cookies and analytics tools to improve our website and services.

c. Payment Information:

• Payment details provided during transactions for services.

How We Use Your Information

We may use your information for the following purposes:

• To provide and manage our services, including residential and commercial solar projects.

• To send you updates, promotions, and relevant communications via text messages or email (with your consent).

• To improve our website and services through analytics and user feedback.

• To comply with legal and regulatory requirements.

• Phone numbers collected for SMS consent will not be shared with third parties or affiliates for marketing purposes under any circumstances.

Sharing Your Information

We do not sell or share your personal information with third parties except as necessary to:

• Provide our services (e.g., sharing with subcontractors or service providers).

• Comply with legal obligations.

• Protect our rights, property, or safety.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience and improve our website. You can manage cookie preferences through your browser settings.

Data Security

We implement industry-standard security measures to protect your personal information. However, no system can guarantee complete security, and we cannot ensure or warrant the security of any information you transmit to us.

Your Rights

You have the right to:

• Access, update, or delete your personal information.

• Opt out of receiving promotional communications, including text messages or emails.

• Withdraw consent for data collection and processing, where applicable.

To exercise your rights, please contact us at info@intelligent.solar

SMS Messaging

1. Information We Collect
   • Phone Number: The mobile number you provide to receive SMS messages.
   • Message Interaction Data: Delivery and engagement metrics (e.g., delivery status, response keywords).
   • Consent Records: Timestamps and methods of opt-in (web form, keyword, verbal, or paper).
     
     
2. How We Use Your Information
   • Send SMS messages (notifications, updates, and reminders) per your opt-in preferences.
   • Demonstrate regulatory compliance (TCPA 2025, Campaign Registry).
   • Improve messaging and measure engagement.
     
     
3. One-to-One Consent Requirement
   • Under the January 2024 FCC ruling, opt-in consent applies solely to Intelligent Solar Services, LLC. We do not share your consent with third parties or affiliates unless you expressly agree.
     
     
4. Message Frequency & Data Rates
   • The SMS message frequency will vary but will not be more than 3-5 per day unless there is a notification event. Message and data rates may apply; check your carrier’s terms.
     
     
5. Opt-Out & HELP Instructions
   • Text “STOP” to any message to unsubscribe immediately.
   • Text “HELP” for assistance or contact us info@intelligent.solar or (978) 472-2865
     
     
6. Data Sharing & Disclosure
   • We will never sell your data.
   • We may share data with service providers (e.g., carriers) with strict confidentiality regarding SMS delivery.
   • National Do Not Call Registry (DNC) protections apply to SMS; we honor existing DNC registrations unless you expressly opt in.
     
     
7. Security of Your Information
   • Reasonable measures are in place to protect your data, though no system is infallible.
     
     
8. Record-Keeping & Proof of Consent
   • We retain all opt-in and opt-out records, including timestamps and consent methods, to comply with TCPA 2025 and Campaign Registry guidelines.
     
     
9. Changes to This Policy
   • We may update this Policy as laws evolve. Material changes will be communicated via SMS or on our website. Continued use after updates constitutes acceptance.
   • We may update our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.
   • We will let You know via email and/or a prominent notice on Our Service, prior to the change becoming effective and update the “Last updated” date at the top of this Privacy Policy.
   • You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Third-Party Links

Our website may include links to third-party websites. We are not responsible for the privacy practices of these websites and encourage you to review their privacy policies.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on our website with the updated effective date. Your continued use of our services constitutes your acceptance of the updated policy.

Contact Us

If you have any questions about this Privacy Policy, please contact us:
Intelligent Solar Services, LLC
Phone: (978) 472-2865
Email: info@intelligent.solar

By using our website or services, you acknowledge that you have read, understood, and agree to this Privacy Policy.